Fulfillment, Refund, and Cancellation Policy

At Kim the Koach, we are committed to providing excellent service to all our clients. Please review our fulfillment, refund, and cancellation policies below:

Order Fulfillment

All services and digital products purchased through our website are fulfilled as described at the time of purchase. After successful payment, you will receive a confirmation email with details about your order or next steps. For coaching sessions or other scheduled services, you will receive a link to schedule your session if applicable.

Refund Policy

Due to the nature of our services and digital products, all sales are final. Refunds are not provided except in cases where we are unable to fulfill the service or product as outlined. If you experience any issues, please contact us at [insert email] to resolve the matter.

Cancellation Policy

• For Coaching Sessions:

Appointments can be rescheduled up to 24 hours in advance. Failure to reschedule or cancel within this timeframe will result in forfeiture of the session. •

• For Digital Products:

Once a digital product is delivered, cancellations are not possible.

Contact Us

If you have questions about your order, refund eligibility, or cancellations, please reach out to us at info@kimthekoach.com